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42 Reasons to hire BRWGENERAL(01) Established reputation as a leader in professional property management. (02) Recommended by Community Association’s Institute and many local organizations (03) Large enough to serve you and save you money, small enough to provide close personal attention (04) We have been in business for 20+ years, our property management staff has over 50 years combined experience in association management (05) Close proximity to the complex. We are very accessible, being on Newbury Street in the Back Bay where many residents in the complex may work and shop, allows them unlimited access to our staff. In addition we have an after hours emergency answering service where residents get a live body to talk to when they call after hours. The people that handle our emergency service calls after hours will be trained on all physical aspects of the property. In addition, senior property management personnel are on call 24 hours a day. (06) Weekly /monthly walk through by Sr. Management Personal (07) Easier to read and understand management statements, copies of all bills are attached (08) Politically involved property managers, ie. CAI Legislative Committee, IREM, and BOMA (09) Certified condominium association property managers with AMS and CMCA designations (10) Extensive background in building physical plant maintenance (11) In-house information systems department (12) We have a very sophisticated BACK UP voice mail system which can handle up to 10 calls coming in at once. (13) There is no voice mail during the day -live receptionist (14) As part of our initial management set up, we will formulate a condominium handbook. (15) Large administrative staff (16) We will make any employees of the association our employees and be responsible for them, we offer full heath and dental as well as life insurance, disability and workers comp as part of our employment package. MAINTENANCE(17) Our own in house maintenance staff, available at $45/hour. (18) We take a pro-active approach to property management, we fix the problem before it happens. (19) Daily work order reports detailing all maintenance activities (20) Comprehensive preventative maintenance program (21) Familiarity with the physical plant and the problems. FINANCIAL(22) Monthly condo fee statements/invoices to each owner together with a self addressed envelope. This statement shows the unit owner what is owed and will break out the maintenance fee from any late fees and/or special assessments. In addition, The Board of Trustees can use this monthly mailing to send out notices and minutes from Board meetings. This approach is far superior to a coupon book. Coupon books have a tendency to get lost. In addition, a coupon book does not state exactly what a unit owes on a monthly basis, it only shows the amount which is currently due. (23) Direct payment: With Direct Payment, owners will no longer have to write checks or purchase stamps to mail their payment. Only the fixed monthly fee will be directly withdrawn from an owners specified bank account and transferred directly to the association’s bank account. Owners who choose Direct Payment will continue to receive our monthly statements exhibiting their account activity. (24) Our oil price is the least expensive in the industry (25) Very competitive management fee (26) Management fee fixed for 3 years (27) Strong emphasis on saving the association money through energy conservation, thereby building up the reserves. (28) We can beat any window replacement price (29) We can beat any carpet replacement price (30) We can beat any janitorial price (31) We can beat any insurance premium quote (32) We do not charge a percentage on capital improvement contracts, our management fee includes obtaining bids for same. WEB BASED MANAGEMENT(33) You can pay your fee with a credit card (34) You can access your monthly financials reports any time on your individual web site (35) You have access on line to all of your records using a user name and pass word ie: Condominium documents, budgets, insurance policies OTHER(36) Our free Concierge Service-see home page for details (37) Our free Home Referral service-see home page for details (38) Discounted sales commissions for homeowners who list with our sales company (39) No hidden charges, we won’t nickel and dime you (40) We can arrange for low interest rate capital improvement loans through our exclusive BRW condo association lending program (41) You can cancel at any time for any reason with 30 days notice (42) Free months management fee Your property is unique. BRW has the knowledge and expertise to manage your property and welcomes this great opportunity. We will work closely with all building employees and the Board to bring the association into the new year. Thank you.
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